Return

100 days right of return  
With High5shop.eu you have 100 days right of withdrawal from your contract, you can inform us that you want to make a return and then return the item to us. The period for your right of return starts from the day you receive the item.
 
How to return/exchange a product. 
You can return products in the following 2 ways:
1) You take care of the return shipment / return label yourself.
2) You use our return label which costs 5€.

Method 1)
- You take care of the return shipment / return-label yourself.
- Please return this form with the products - Print Return form here
- Pack the products if possible in the same original box and use tape for wrapping.
- As soon as we receive the package, we will process your case / return money or exchange items for another product.
- All items must be returned in the same condition as when received with all original labels / brands.

Method 2)
- Please return this form with the products - Print Return form here
- Pack the products if possible in the same original box and use tape for wrapping.
- Print out this return-label and stick it on the package so that it sticks properly.
- The package is returned by handing it in at your nearest post office / delivery point.
- As soon as we receive the package, we will process your case / return money or exchange items for another product. Remember that the return shipping (5€) is deducted from the amount returned.
- All items must be returned in the same condition as when received with all original labels / brands.

We only accept items sent directly to the address below.

Returns are sent to 
High5shop.eu / Indkildevej 2B / 9210 Aalborg sø / Denmark
Please note that it can take up to 7 days depending on the shipping method you shipped the item with.
 
Guarantee 
A 24 months guarantee is, of course, given under the Danish købeloven (similar to Consumer Rights Act).
If the claim is justified, we will, of course, refund your shipping costs.

Send the item to: High5shop.eu / Indkildevej 2B / 9210 Aalborg sø / Denmark

Read more about return policies under our terms and conditions

Contact us:
E-mail: info@high5shop.eu
Phone: +45 77300500